How Can We Help?
How to downgrade your subscription
If you are looking to downgrade your subscription you can do this within your user account.
To do this you need to follow these steps:
- Log into your account
- Select your profile in the bottom left hand corner
- Select Subscriptions from the sub-menu
- Select the downgrade package that you would like
- Confirm your subscription
Your subscription will be downgraded at the end of your billing cycle. Until then, you are able to use the package as you see fit.